Notice of Nondiscrimination and Accessibility Requirements

Discrimination is Against the Law

Sprenger Health Care Systems complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)) Sprenger Health Care Systems does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.

Sprenger Health Care Systems:

Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:

Qualified sign language interpreters
Written information in other formats (large print, audio, accessible electronic formats, other formats).

Provides free language assistance services to people whose primary language is not English, which may include:

Qualified interpreters
Information written in other languages.

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact your Facility Administrator.

If you believe that Sprenger Health Care Systems has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Fran Gardner, Civil Rights Coordinator

3905 Oberlin Avenue

Lorain, Ohio 44053

440-989-5200

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Fran Gardner, Civil Rights Coordinator, is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at https://www.gov/ocr/office/file/index.html.

If applicable: This notice is available at Sprenger Health Care System’s website: www.sprengerhealthcare.com.